NRB App Privacy Policy

*Last updated: July 8, 2021

Nepal Rastra Bank (“NRB”, “we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains our policies and procedures, how we collect, use, disclose, and safeguard your information when you use and tell you about your privacy rights and how the law protects you at our mobile application (the “Application”). Please read this Privacy Policy carefully and be confirmed that you have fully understood and agreed with the contents. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and include: Personal Data, Derivative Data, information related to Mobile Device Access and Data from Surveys.

USE OF YOUR INFORMATION

The security of Collected Data is important to us. Necessary security measures will be implemented; having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violation of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including but not limited to data analysis, email delivery, hosting services and customer service.

TRACKING TECHNOLOGIES
Analytics

We use third-party analytics services including services provided by Google, Inc. and its affiliates (“Analytics Services”), to help analyze how you use our services. The information generated by the Cookies or other technologies about your use of our services (the “Analytics Information”) is transmitted to the Analytics Services for necessary compilation and processing.

THIRD-PARTY WEBSITES

The Application dos not contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. However; Our Application contains some links to Portals that are operated by us, which may be subject to the privacy policies of respective sites. This privacy policy only applies to information disseminated within our Application.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

CHANGES

We reserve the right to amend this Privacy Policy or part of the policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

CONTACT US

If you have any questions or concerns or complaints about this application and our Privacy Policy, or if you want to report any suspected security violations, please contact us at

prd@nrb.org.np  or;

Nepal Rastra Bank
Thirbam Sadak, Baluwatar
Kathmandu

[977 1 419804,5,7-ext 141]
[977 1 4410159]